Simple, transparent pricing
Start free. Scale as you grow. Annual billing saves 15%.
Developer
Free tier for individual developers building and testing AI agents
- ✓Voice
- ✓Chat
- ✓SMS
- ✓BasicAnalytics
- ✓EmailSupport
- ✓BYOT
Agency
For agencies managing up to 10 client sub-accounts with branded widgets
- ✓Voice
- ✓Chat
- ✓SMS
- ✓AdvancedAnalytics
- ✓CustomTools
- ✓Webhooks
- ✓PrioritySupport
- ✓BYOT
- ✓UnbrandedWidget
Agency Pro
For professional agencies with unlimited sub-accounts, white-labeling, and platform billing
- ✓Voice
- ✓Chat
- ✓SMS
- ✓Telegram
- ✓Slack
- ✓AdvancedAnalytics
- ✓CustomTools
- ✓Webhooks
- ✓PrioritySupport
- ✓BYOT
- ✓UnbrandedWidget
- ✓WhiteLabel
- ✓Mode2Billing
- ✓Settlements
- ✓PricingPackages
Enterprise
Custom pricing for large organizations with SLA guarantees and dedicated support
- ✓Voice
- ✓Chat
- ✓SMS
- ✓Telegram
- ✓Slack
- ✓AdvancedAnalytics
- ✓CustomTools
- ✓Webhooks
- ✓OfficeSuite
- ✓HIPAA
- ✓SLA
- ✓DedicatedSupport
- ✓CustomIntegrations
- ✓BYOT
- ✓UnbrandedWidget
- ✓WhiteLabel
- ✓Mode2Billing
- ✓Settlements
- ✓PricingPackages
- ✓SipTrunk
| Feature | Developer | Agency | Agency Pro | Enterprise |
|---|---|---|---|---|
| Minutes included / month | 500 | 2,000 | 8,000 | Custom |
| Voice agents | 1 | Unlimited | Unlimited | Unlimited |
| AI providers | All | All | All | All |
| Channels (web, SMS, WhatsApp...) | Web only | All 9 | All 9 | All 9 |
| Phone numbers | — | 1 included | 5 included | Custom |
| White-label portal | — | |||
| Client sub-accounts | — | |||
| Platform-billed clients | — | — | ||
| Advanced analytics | — | — | ||
| HIPAA / GDPR compliance | — | |||
| SSO / SAML | — | — | — | |
| Dedicated infrastructure | — | — | — | |
| SLA uptime guarantee | — | — | 99.9% | 99.99% |
| Support | Community | Priority | Dedicated CSM |
Frequently asked questions
What counts as a minute?
A minute is 60 seconds of active voice call time. Web chat, SMS, and email messages are billed per message, not per minute.
Can I use my own telephony provider?
Yes. You can bring your own Twilio, Vonage, or Telnyx account, or use Voisnap's pooled telephony with per-country rates.
How does agency billing work?
You pay Voisnap the wholesale rate. You charge your clients at a markup you set. In Mode 2 (Platform Billed), Voisnap collects from your clients and settles the net to you monthly.
Is there a free trial for paid plans?
Yes — Agency and Agency Pro plans include a 14-day free trial. No credit card required to start.
What happens if I exceed my minute allowance?
Overage is billed at the per-minute rate for your plan. You can set usage alerts at 50%, 80%, and 100% of your limit.
Do you offer annual billing?
Yes — paying annually saves 15% compared to monthly billing. Annual plans are billed upfront.
Start building today
No credit card required for the free tier.
